Australia & New Zealand
How to Continue To Create Meaningful CX Relationships In Times of Change
A closed-door and private virtual discussion between 15 executives
Register for your seat:
Discussion Focus:
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Improved user experiences for business users
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Advantages of end-to-end solutions that create seamless, quality customer experiences
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Bridge the gap between traditional practices and the needs of the new digital era
Focus Areas
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Digital Transformation
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Customer Touch Points
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Automated Workflows
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CX Transformation
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Innovation & Analytics
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Optimising Customer Service
Agenda
Who Will Attend
2:05 PM - 2:10 PM | Opening Remarks
2:10 PM - 2:30 PM | Interactive discussions
2:30 PM - 2:45 PM | Q&A
2:45 PM - 2:50 PM | Closing Remarks & end of session
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Chief Customer Officer
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Chief Information Officer
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Chief Digital Officer
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Heads, Directors, GMs of:
CX/ IT/ Digital
Overview
Customers today are different. They expect a personalized relationship with your company and seamless service at every point of contact. One-click convenience is becoming the norm, and there’s no time that’s more critical than when your customer is having an issue. In this session, discover how to create a seamless customer service experience where problems are identified proactively, and internal departments are connected to resolve customer issues faster and for good.
Join as we discuss:
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Improved user experiences for business users
-
Advantages of end-to-end solutions that create seamless, quality customer experiences
-
Bridge the gap between traditional practices and the needs of the new digital era
Book Your Seat
