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Once a month, industry leaders in CX will be at the Chief Customer Officer Live Series. They are committed to delivering transformation strategies that will build agility, speed, intelligence and innovation.
A hub for all customer experience leaders, where you can offer insights, solutions or simply join as a silent observer!
Over 55000 members in Customer Experience
Customer Experience Live Series
Chief Customer Officer Editions
2021 Schedule
South East Asia
Upcoming dates:
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CCO Live SEA Vol.8 - 22nd Apr 2021
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CCO Live SEA Vol.9 - 20th May 2021
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CCO Live SEA Vol.10 - 17th Jun 2021
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CCO Live SEA Vol.11 - 22nd Jul 2021
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CCO Live SEA Vol.12 - 19th Aug 2021
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CCO Live SEA Vol.13 - 16th Sep 2021
Australia & New
Zealand
Upcoming dates:
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CCO Live ANZ Vol.9 - 27th Apr 2021
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CCO Live ANZ Vol.10 - 25th May 2021
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CCO Live ANZ Vol.11 - 22nd Jun 2021
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CCO Hybrid ANZ Vol.12 - 20th Jul 2021
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CCO Hybrid ANZ Vol.13 - 24th Aug 2021
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CCO Hybrid ANZ Vol.14 - 21st Sep 2021
United Kingdom
Upcoming dates:
-
CCO Live UK Vol.8 - 27th Apr 2021
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CCO Live UK Vol.9 - 25th May 2021
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CCO Live UK Vol.10 - 22nd Jun 2021
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CCO Live UK Vol.11 - 20th Jul 2021
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CCO Live UK Vol.12 - 24th Aug 2021
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CCO Live UK Vol.13 - 21st Sep 2021
Every CCO Edition
Speakers
10+
Participants
150+
Chapters
3
Practitioner:Vendor
50:1
Tech Show
Customer Survey Software
Customer Analytics
Artificial Intelligence
Digital CX
Visual Dashboards
Customer Data Platform
Knowledge Base
Customer Data Platform
Data Quality & Governance
Omni-Channel Engagements
Customer Relationship Management
Customer Service Software
Aged Care Workforce:
Approaches to Achieving a Service Centric Workforce
Technology:
Leveraging Technology to Enhance Service Delivery
Continuous Improvement, Change & Transformation Management: Your Path Through Transformation Followed By Culture & Organisational Change
Streamlining Processes & Consumer Centred Care Delivery
What We Talk About
An Intelligent Enterprise:
Utilising data driven innovation to create an optimised customer experience
Advanced & Predictive Data & Analytics:
Customer intimacies and digital transformations
Synergies between employee experience and customer experience
Change & Transformation Management:
Changing your data strategy to suit your customers
Who We Are
Heads/Directors/GMs:
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Customer Care
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Customer Data
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Customer Insights
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Marketing
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Customer Experience
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Customer Service
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Customer Delight
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Customer Operations
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Chief Customer Officer
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Chief Service Officer
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Chief Experience Officer
Partner Involvements
Champagne
Solutions Clinic
Private
1:1 Discussions
Executive
Roundtables
Plenary Thought
Leadership Sessions