Thu, 18 Mar


Online Event

CCO Virtual Sit-Down SEA

Strategies to maximise customer satisfaction and retention through connected omni-channels and optimised operations

Registration is Closed
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CCO Virtual Sit-Down SEA

Time & Location

18 Mar 2021, 10:45 am – 11:30 am GMT+8

Online Event

About the Event

Customers today are different. They expect a personalized relationship with your company and seamless service at every point of contact. One-click convenience is becoming the norm, and there’s no time that’s more critical than when your customer is having an issue. In this session, discover how to create a seamless customer service experience where problems are identified proactively, and internal departments are connected to resolve customer issues faster and for good.

Join as we discuss:

  • Advantages of end-to-end solutions that create seamless, quality customer experiences
  • Improved user experiences for business users
  • Bridge the gap between traditional practices and the needs of the new digital era

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