CCO Virtual Sit-Down V1
Time & Location
About the Event
Customers today are different. They expect a personalized relationship with your company and seamless service at every point of contact. One-click convenience is becoming the norm, and there’s no time that’s more critical than when your customer is having an issue. In this session, discover how to create a seamless customer service experience where problems are identified proactively, and internal departments are connected to resolve customer issues faster and for good.
Join as we discuss:
- Learn how traditional CRM is not meant to serve customers effectively
- Advantages of end-to-end solutions that create seamless, quality customer experiences
- Bridge the gap between traditional IT practices and the needs of the new digital era.